grilo67 66 Posted December 4, 2015 Share Posted December 4, 2015 Addressed to Mike Doble? At least the grips seem good now. Well...I did send an email to Mike Doble yesterday and today got a reply from the guy that sold me the bike. He sends me a full page email adressing all the points I raised and it and all that he offers me is a complementary oil and filter change. He can keep it. I'm going to look elsewhere to sevice my bike. Link to post
Rocker66 34,445 Posted December 4, 2015 Share Posted December 4, 2015 Well...I did send an email to Mike Doble yesterday and today got a reply from the guy that sold me the bike. He sends me a full page email adressing all the points I raised and it and all that he offers me is a complementary oil and filter change. He can keep it. I'm going to look elsewhere to sevice my bike. A quick trip down the A2 to Kent M/Cs will get you excellent service 1 Link to post
grilo67 66 Posted December 4, 2015 Share Posted December 4, 2015 A quick trip down the A2 to Kent M/Cs will get you excellent service Thanks Rocker66. Have read good things about those guys in this forum. There's also another one, closer to me in Gatwick, P & H Motorcycles. Wonder if they're worth considering too? Link to post
Rocker66 34,445 Posted December 4, 2015 Share Posted December 4, 2015 Thanks Rocker66. Have read good things about those guys in this forum. There's also another one, closer to me in Gatwick, P & H Motorcycles. Wonder if they're worth considering too? I have heard of P&H but know nothing of them. I'm sure others will be able to tell you about them Link to post
Guest Eddie19 Posted December 5, 2015 Share Posted December 5, 2015 I agree with Rocker66 about Kent M/C. I've purchased five Hondas from them over the past ten years and overall have had very good service. I maintain my CB1300S and Africa Twin myself now, but always buy OE service parts from Kent M/Cs. My previous CBF1000 and current NC750X were/are serviced there for a reasonable price and to a good standard. Equally, I try to buy aftermarket bits and pieces from them, rather than off the net, because I want them to stay in business. I've had a couple of minor glitches with them, both of which were sorted without feeble excuses, and with no acrimony from either side. I'm a happy customer. Link to post
grilo67 66 Posted December 5, 2015 Share Posted December 5, 2015 Kent M/C seems to be very highly rated. The only problem for me is that I live in SE London and it works out a bit of a travel but hey, might just pay them a visit, service being every 8000 miles, it's not too bad. Link to post
Guest Southerner Posted December 8, 2015 Share Posted December 8, 2015 Kent M/C seems to be very highly rated. The only problem for me is that I live in SE London and it works out a bit of a travel but hey, might just pay them a visit, service being every 8000 miles, it's not too bad. Might it be more convenient for you if Kent M/Cs do Saturday servicing. Was it Paul Styles that responded to your email? Link to post
grilo67 66 Posted December 8, 2015 Share Posted December 8, 2015 Might it be more convenient for you if Kent M/Cs do Saturday servicing. Was it Paul Styles that responded to your email? Link to post
grilo67 66 Posted December 8, 2015 Share Posted December 8, 2015 Don't know what went wrong here! Ant way...to answer you question, Southerner, yes it was Paul. Quite surprised it was him. It's a real shame because I'm pretty near to them. They obviously don't care about my custom. Plenty more dealers out there, I'm sure! Kent M/C are very well rated here so when the time comes I'll give them a call and see what they say. Link to post
Rocker66 34,445 Posted December 8, 2015 Share Posted December 8, 2015 Don't know what went wrong here! Ant way...to answer you question, Southerner, yes it was Paul. Quite surprised it was him. It's a real shame because I'm pretty near to them. They obviously don't care about my custom. Plenty more dealers out there, I'm sure! Kent M/C are very well rated here so when the time comes I'll give them a call and see what they say. In reply to Southerners postb yes Kent M/Cs do Saturday servicing Link to post
grilo67 66 Posted December 8, 2015 Share Posted December 8, 2015 I can go during the week too! I do shift work and sometimes rest on week days. Link to post
Guest machinman Posted December 8, 2015 Share Posted December 8, 2015 Good service once again from Suttons at Tamworth and good value. 8000 service £130. Link to post
Rocker66 34,445 Posted December 8, 2015 Share Posted December 8, 2015 I can go during the week too! I do shift work and sometimes rest on week days. Thats good but I suggest that you don't book a Tuesday as the cafe is closed Tuesdays during the winter Link to post
grilo67 66 Posted December 8, 2015 Share Posted December 8, 2015 Thats good but I suggest that you don't book a Tuesday as the cafe is closed Tuesdays during the winter Thanks for the info. The bike has 4500 miles at the moment. I think it may reach the 8000 spring/ summer, so still a bit to go. 1 Link to post
grilo67 66 Posted January 22, 2016 Share Posted January 22, 2016 After a couple of months of standing my ground with Doble, they finally agreed to offer me a full 8000 mile complementary service, after threatening never to buy another bike from them. Good result, I'd say! Link to post
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